Shipping to Canada & Mexico:
We are quite quick to pack and ship your order, typically shipping it within 1-2 days of receiving it. (That means that your order is typically shipped out the day after you placed it, or the next day.) We ship orders Monday through Friday (and some Saturdays), but we cannot ship on Sundays or holidays observed by the US Postal Service. Please note that, although winter weather in St. Louis is not usually bad, we cannot ship orders if the roads are covered in snow and ice. Check the news entries on the main page of the site for recent updates concerning weather- or holiday-related shipping blackouts. And yes, we will email you when your order is in the mail.
We ship your order via USPS First Class International. The delivery time is at least 6-10 business days, but sometimes longer. (We do not currently ship via UPS, FedEx, or DHL. The US Postal Service is the most cost-effective shipping option for us and our customers, especially when shipping small orders.) We do offer some extra shipping services below. If you require other services, or if you would like faster shipping, we would be happy to add those to your order, although the cost is the responsibility of the customer. In that case, please email us at info@DarkMusicDomain.com before placing a purchase through the catalog and we can send you an invoice that includes those services.
Shipping delays (beyond the USPS quoted 6-10 business days) are rare but do occur for a variety of reasons that are completely out of our control. (Customs departments in our country or yours may halt the package and inspect its contents thoroughly before allowing it to be delivered!) If you suspect that shipment of your order has been delayed abnormally, please keep us updated because we do care about your overall buying experience! However, please note that we are not responsible for packages delayed or damaged due to the actions of the US Postal Service. We anticipate mishandling by packing and padding your purchased items better than most retailers do, but if you choose not to purchase insurance or tracking/delivery services, Dark Music Domain cannot be held responsible. We also cannot replace any packages lost by the US Postal Service or your country's postal service, which is why we encourage our customers to purchase insurance, Registered Mail, or another protected/tracked method of delivery.
Important: Although Registered Mail can be applied to any package shipped USPS First Class or Priority Mail International, insurance can only be applied to packages shipped Priority!
CANADA:
Shipping for Standard Size Items (CD/DVD and 2CD):
* Please request an invoice if you are ordering 21+ items.
** If your order contains a box set, an item including a t-shirt or magazine, or any single item that contains 3+ CDs (such as a 3CD digipak), note that these are considered oversize items! If your order includes such an item, please email info@DarkMusicDomain.com to request a shipping quote! If paying via PayPal account or credit card, do not forget to include in your email: your PayPal email address (or any address if you do not have a PayPal account), the items you wish to order, and your zip code (inside the USA) or your destination country! The catalog item descriptions for some oversize items do include instructions on how to calculate the postage due without having to email us. For example, catalog descriptions for 3CD digipak/jewel case items usually state that you must add 2 standard size items ("2 CDs") worth of postage to your shopping cart, so if you order a 1CD album and a 3CD album, you would add 3 CDs worth of postage from the drop-down menus above.
MEXICO:
Shipping for Standard Size Items (CD/DVD and 2CD):
* Please request an invoice if you are ordering 21+ items. Do not forget to include in your message: your PayPal email address, the items you wish to order, and your destination country!
** If your order contains a box set, an item including a t-shirt or magazine, or any single item that contains 3+ CDs (such as a 3CD digipak), note that these are considered oversize items! If your order includes such an item, please email info@DarkMusicDomain.com to request a shipping quote! If paying via PayPal account or credit card, do not forget to include in your email: your PayPal email address (or any address if you do not have a PayPal account), the items you wish to order, and your zip code (inside the USA) or your destination country! The catalog item descriptions for some oversize items do include instructions on how to calculate the postage due without having to email us. For example, catalog descriptions for 3CD digipak/jewel case items usually state that you must add 2 standard size items ("2 CDs") worth of postage to your shopping cart, so if you order a 1CD album and a 3CD album, you would add 3 CDs worth of postage from the drop-down menus above.
Optional Services:
* US Postal Service fees for Registered Mail start at $10.80 and vary with declared value. Due to the rather unusual restrictions on how Registered Mail parcels must be packaged, your payment for this service includes our only handling fee: $5.00. Registered Mail includes insurance up to $25,000.00 at no extra cost.Complete your order: